Full-time, Part-time
- Calendar Management
- Data Entry
- Microsoft Office Suite
- Customer Service
- File Organization
- Email Communication
- Meeting Coordination
- Staffing and Recruiting
Darren Duhamel
Recruiter
Recently active
$40,000-55,000/yr
Full-time, Part-time
- High school or equivalent
- Entry-level or graduates
- Customer Service
- Problem Solving
- Chat Software Proficiency
- Multitasking
- Time Management
- Technical Support
- Conflict Resolution
- Retail
Michael Hunnewell
President
Online now
$18-23/hr
Full-time, Part-time, Contract, Temporary, Internship
- Entry-level or graduates
- Junior (1-2 years)
- Mid-level (3-4 years)
- Senior (5-7 years)
- Expert and leadership (9+years)
- Customer Interaction
- CRM Software
- Troubleshooting
- Conflict Resolution
- Data Entry
- Product Knowledge
- Call Management
- Financial Services
Erika Grant
Divisional Manager
Recently active
$50,000-100,000/hr
Part-time, Full-time
- High school or equivalent
- Entry-level or graduates
- Data Entry Accuracy
- Spreadsheet Proficiency
- Database Management
- Typing Speed
- Attention to Detail
- Time Management
- Data Validation
- Retail
Michael Hunnewell
President
Online now
$15-20/hr
Contract
- Junior (1-2 years)
- Wireframing
- Prototyping
- User Research
- Interaction Design
- Visual Design
- Usability Testing
- Adobe Creative Suite
Cherry Roy
Owner
$30-50/hr
Part-time
- High school or equivalent
- Calendar Management
- Data Entry
- Office Software Proficiency
- Customer Service
- Document Preparation
- Meeting Coordination
- Consulting
Valencia Wiltz
Owner
$15-20/hr
Full-time
- Bachelor's
- Mid-level (3-4 years)
- Senior (5-7 years)
- Market Research
- Digital Marketing
- SEO Strategies
- Content Creation
- Data Analysis
- Brand Management
- Campaign Development
- Software Development
Justin Lu
Director
$80,000-110,000/yr
Full-time, Part-time, Contract, Temporary, Internship
- Sourcing Candidates
- Applicant Tracking Systems
- Interview Coordination
- Resume Screening
- Job Posting
- Candidate Relationship Management
- Financial Services
Erika Grant
Divisional Manager
Recently active
$500-50,000/yr
Full-time, Part-time
- Negotiation Skills
- Benefits Administration
- Compliance Regulations
- Conflict Resolution
- Insurance
Jetmire Iberhysaj
Sales Associate
$60,000-120,000/yr
Full-time
- Calendar Management
- Bookkeeping Software
- Financial Reporting
- Data Entry
- Office Administration
- Expense Tracking
- Vendor Management
- Inbox Management
- Accounting
Jeff Lang
Owner
$45,000-55,000/yr
Full-time, Part-time, Contract
- Collaboration
Takaaki Nariai
General Manager
Recently active
$3,000-5,000/mo
Part-time
- High school or equivalent
- Entry-level or graduates
- Junior (1-2 years)
- Mid-level (3-4 years)
- Senior (5-7 years)
- Expert and leadership (9+years)
- Stock Management
- Data Entry
- Inventory Control
- Barcode Scanning
- Warehouse Operations
- Shipping and Receiving
- Supply Chain Management
- Retail
Michael Hunnewell
President
Online now
$35,000-45,000/yr
Benefits
Job description
Position Overview
We are looking for a motivated and organized Sales Assistant / Lead Qualification Specialist to help manage incoming leads and confirm whether potential customers are a good fit for Unity Home Improvement’s services.
This role is responsible for contacting new leads quickly, gathering project details, confirming service area and project type, checking customer readiness, and scheduling qualified appointments for the sales or estimating team. The ideal candidate is professional, friendly, detail-oriented, and comfortable speaking with homeowners by phone, text, and email.
Key Responsibilities
Respond promptly to incoming leads from calls, website forms, social media, referrals, and other sources.
Contact homeowners to confirm their interest and gather basic project information.
Qualify leads based on service type, location, project timeline, budget readiness, and decision-making status.
Confirm that the project is located in the Northern Virginia service area.
Identify whether the customer needs kitchen remodeling, bathroom remodeling, home additions, concrete work, or another related service.
Ask clear questions to understand the customer’s goals, project size, timeline, and expectations.
Schedule appointments, consultations, or estimate visits for qualified leads.
Keep accurate notes in the CRM, spreadsheet, or lead tracking system.
Follow up with leads who have not responded.
Help maintain a professional and positive first impression of Unity Home Improvement.
Communicate qualified lead details clearly to the owner, estimator, or sales team.
Flag unqualified leads respectfully and document the reason.
Support basic administrative sales tasks as needed.
Lead Qualification Criteria
The Sales Assistant should confirm whether each lead is qualified by checking:
The customer is located in Northern Virginia.
The requested work matches Unity Home Improvement’s services.
The homeowner has a real project need, not just a vague inquiry.
The customer has a reasonable project timeline.
The customer is willing to schedule a consultation or estimate.
The customer is a homeowner or authorized decision-maker.
The project appears serious enough for the sales or estimating team to review.
Qualifications
Prior experience in sales support, customer service, appointment setting, construction, remodeling, or home services preferred.
Strong phone communication skills.
Friendly, professional, and patient with homeowners.
Highly organized and able to track multiple leads at once.
Comfortable using email, text messaging, spreadsheets, CRM systems, or lead management tools.
Ability to ask qualifying questions without sounding pushy.
Good written communication skills.
Bilingual English/Spanish is a plus.
Knowledge of remodeling, construction, or home improvement services is a plus.
More information
Minimum education level
N/A
Experience level
Junior (1-2 years)
Languages
Spanish
English
