Customer Service Coordinator

Rondal Culp

NEA Baptist Hospital · Director

Benefits

401(k) with Matching

Health Insurance

Paid Time Off (PTO)

Job description

Serve as the primary point of contact for patients and visitors.

Manage appointment scheduling and ensure efficient patient flow.

Address patient inquiries and resolve issues effectively.

Collaborate with healthcare staff to enhance patient satisfaction.

Uphold the highest standards of service within the clinic environment.

Looking for someone willing to relocate to Jonesboro, AR

More information

Minimum education level

High school or equivalent

Experience level

Entry-level or graduates

Job skills

Communication

Organization

Problem-solving

Multitasking

Empathy

Languages

English

Company overview

NEA Baptist Hospital

Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.