MS-  Dynamics 365 CRM ( Lead Technical Architect)

Role : MS-  Dynamics 365 CRM ( Lead Technical Architect)

Location : USA

Duration : Long Term

This role owns the technical direction of D365 CRM practice in a healthcare delivery environmentSetting architecture standards, governing low-code delivery, and elevating a development team through daily technical engagement.

What We're Looking For:

Platform Expertise — Deep hands-on D365 CRM, Power Platform, Power Automate, APIM, and Microsoft Fabric. Must architect and validate, not just advise.

Low-Code First — Principled configuration-first mindset. Custom code is the last resort. Must enforce and model this standard.

Team Leadership — Leads developers through technical credibility — standards, design reviews, and growing platform depth.

Architecture Strategy — Defines and governs platform roadmaps and solution design artifacts grounded in technical reality.

Communication — Explains complex decisions clearly to engineers and business stakeholders alike.

Key Responsibilities:

Own D365 CRM solution architecture — model-driven apps, Customer ServiceDesign APIM-led integrations connecting D365 to internal and external systems, platforms, directories, and portalsDefine Fabric/Dataverse data architecture for CRM analytics and reporting pipelinesLead architecture reviews, design sessions, and code reviews; hold the team to quality standardsMaintain the CRM technical roadmap and drive innovation for our business and our clientsMandate configuration-first design — require documented justification before any custom development is approvedCommunicate architectural decisions clearly to both engineers and senior leadership

Required Qualifications:

12+ years in enterprise CRM/Microsoft platform delivery;2+ years in D3656+ years leading a development team as architect or principalHands-on: D365 CRM, Power Apps, Power Automate, Power BI, Dataverse, APIM, Microsoft FabricProven track record of business guidance and partnership for technical CRM direction