Digital Signage Support Specialist

Lokesh Sardar

Aloden · Senior Recruiter

Job description

Job Title: Digital Signage Support Specialist

Location: Wayzata, Minnesota (Onsite)

Contract Duration: 12 Months - Only Local Candidates

About the Role

We are looking for a Digital Signage Support Specialist to provide technical support and maintenance for its enterprise digital signage systems. The role requires strong experience with BrightSign players and the Carousel Digital Signage platform, ensuring reliable, effective, and seamless signage operations across the organization.

Key Responsibilities:

Provide day-to-day support and troubleshooting for BrightSign players and Carousel signage software.
Configure, deploy, and maintain digital signage hardware, content schedules, and system updates.
Monitor system performance and ensure uptime, connectivity, and smooth content playback.
Respond to user tickets and resolve technical issues related to hardware, software, and networking.
Work closely with IT and communications teams to support signage content and deployments.
Document configurations, troubleshooting procedures, and process standards.
Support new deployments, upgrades, and continuous improvements.

Required Qualifications

Hands-on experience with BrightSign players (setup, troubleshooting, and firmware updates).
Proficiency with Carousel Digital Signage software (content management and scheduling).
Good knowledge of network connectivity (IP addressing, DNS, DHCP).
Familiarity with AV hardware, displays, and digital media formats.
Strong communication and problem-solving skills with a customer-focused approach.
Ability to work independently while managing multiple tasks.

Company overview

Aloden

Information Technology and Services·11-50 employees

In today’s rapidly changing world, businesses need more than just services—they need a partner that understands innovation and growth. At Aloden LLC, we deliver just that. With a dual focus on IT Solutions and IT Staffing, we offer a dynamic range of services tailored to the specific needs of your business. We merge cutting-edge technology with exceptional talent to empower your organization to thrive. Our Commitment: Bridging Technology and Talent Success today is about more than technology; it’s about having the right people to leverage it. Aloden LLC bridges this gap by combining deep technical expertise with a proven ability to source the best talent in the market. Whether you're addressing today’s challenges or future-proofing your business, we’re here to help you stay ahead, confident in a constantly evolving digital world. Why Partner with Aloden LLC? At Aloden LLC, we offer more than services—we create tailored solutions that drive meaningful results. Here’s what sets us apart: Tailored for You: We don’t believe in one-size-fits-all solutions. We customize our services to match your specific business needs and objectives. Industry Expertise: Our experience spans a wide array of industries, from finance to healthcare to tech. We bring proven strategies to every project, equipping your business with what it needs to excel. Results-Driven Execution: Every project we take on is handled with precision, attention to detail, and a commitment to delivering above expectations. Innovation at the Core: We’re always looking ahead. With innovation in our DNA, we ensure that you benefit from the latest technology and best practices, keeping you ahead of the curve.