Appointment Setter

Appointment SetterAbout Ace Signal Media

Ace Signal Media is a digital marketing agency helping independent local businesses attract more customers and turn online visitors into bookings, orders, and appointments. We provide conversion-focused websites, content creation, Meta and Google advertising, local SEO, and AI search optimization.

We work with businesses such as restaurants, gyms, salons, barbershops, spas, wellness clinics, medical offices, retail stores, and local service providers.

About the Role

Ace Signal Media is looking for a motivated and outgoing Appointment Setter to connect with local business owners and schedule qualified discovery calls for our team.

You will be responsible for reaching out to potential clients through phone calls, email, social media, and other outreach channels. Your goal will be to learn about each business, identify possible marketing challenges, introduce Ace Signal Media’s services, and book appointments with interested and qualified business owners.

This is a great opportunity for someone who is confident communicating with business owners, comfortable handling objections, and motivated by clear goals and performance-based results.

Responsibilities

• Research and identify local businesses that may benefit from improved websites, advertising, content, or search visibility.

• Contact business owners through cold calls, email, LinkedIn, Instagram, and other outreach channels.

• Introduce Ace Signal Media and clearly explain how our services can help local businesses generate more bookings, appointments, and leads.

• Ask qualifying questions to understand the prospect’s current marketing efforts, business needs, and goals.

• Schedule qualified discovery calls between prospective clients and the sales team.

• Follow up consistently with interested prospects who are not yet ready to schedule a call.

• Maintain accurate notes and update prospect information in the company’s CRM or tracking system.

• Confirm scheduled appointments and help reduce cancellations and no-shows.

• Meet weekly and monthly goals for outreach activity, qualified appointments, and completed discovery calls.

• Share common prospect questions, objections, and feedback with the sales and marketing teams.

Qualifications

• Strong verbal and written communication skills.

• Comfortable making outbound calls and speaking directly with business owners.

• Friendly, professional, confident, and persistent without being overly aggressive.

• Ability to explain marketing services in simple and easy-to-understand language.

• Strong organization and follow-up skills.

• Comfortable working independently and meeting performance goals.

• Previous experience in appointment setting, cold calling, lead generation, customer service, or sales is preferred.

• Experience working with local businesses or digital marketing services is a plus.

• Familiarity with CRM platforms, email outreach tools, LinkedIn, or social media prospecting is helpful.

What Success Looks Like

• Consistently booking qualified discovery calls with local business owners.

• Maintaining professional and personalized communication with every prospect.

• Keeping accurate records of outreach, follow-ups, and appointment outcomes.

• Increasing the number of prospects who attend their scheduled calls.

• Developing a clear understanding of Ace Signal Media’s services and ideal clients.

• Helping build a reliable pipeline of businesses that are a strong fit for the agency.

Ideal Candidate

The ideal candidate is personable, dependable, and comfortable starting conversations with new people. You understand that successful appointment setting requires patience, consistent follow-up, and the ability to build trust quickly. You are motivated by goals and enjoy helping small and local businesses discover solutions that can improve their online presence and generate more customers.