Client Partner

About Arora Media

Arora Media is building the next generation of growth infrastructure: high-performance systems and psychological frameworks that bridge the gap between ambitious brands and their ideal customers. We sit at the intersection of performance marketing, modern aesthetics, and aggressive conversion math, with a brand that feels as considered as the frameworks we build.

Average Salary is between $160-240k Yearly

We are now hiring a Client Partner to assist in the management and success of our client base. This role is designed for a high-level executor who can manage the delicate balance between technical account optimization and elite client relationship management.

Role Overview

The Client Partner will report directly to CEO Parth Arora and serve as the primary point of contact for assigned accounts, ensuring long-term retention and satisfaction. This is a high-impact position for a strategist who can move fluidly between daily platform management and high-level executive communication.

You will:

• Manage and Optimize Accounts: Lead daily management of Meta, Google, and other ad platforms to meet specific client KPIs.

• Ensure Full-Cycle Fulfillment: Oversee all deliverables, including ad copy, creative assets, and technical setups, ensuring they meet the client's specific scope of work.

• Own the Client Experience: Serve as the primary contact for your portfolio, maintaining a professional, high-level executive tone in all communications.

• Collaborate Internally: Participate in strategy sessions and provide critical feedback on agency processes to refine our proprietary workflows.

• Uphold the Arora Standard: Adhere to impeccable grammar and Company brand guidelines in every internal and external interaction.

Key Responsibilities

1. Performance & Account Optimization

• Daily management and scaling of ad accounts on Meta, Google, and emerging platforms.

• Implement proprietary "secret sauce" ad campaign structures, funnel designs, and scaling protocols.

• Adapt and iterate campaign variations based on performance data to maintain the agency's high standards.

2. Client Relationship Management

• Maintain a one (1) business day response standard for all internal and external communications.

• Act as the lead strategist, translating complex marketing data into clear, professional updates for clients.

• Ensure absolute client satisfaction to drive long-term retention within the agency.

3. Data Security & Technical Protocol

• Maintain industry-standard security on all devices, including the use of a VPN and Two-Factor Authentication (2FA).

• Comply with all applicable data privacy laws (GDPR/CCPA) and strictly protect client databases and pixel data.

• Manage client-prepaid ad spend with 100% accuracy, ensuring no spend exceeds pre-authorized limits without written approval.

4. Intellectual Property & Work Product

• Develop high-performing ad copy, landing pages, and custom audiences.

• Ensure all created assets are archived and treated as "Work Made for Hire," belonging exclusively to Arora Media LLC.

Who You Are

• You are a Director and a Doer: You are as comfortable auditing a Meta pixel as you are leading a high-stakes client strategy call.

• You have High Standards: You believe that how you do anything is how you do everything, from your grammar to your campaign naming conventions.

• You are Competitive: You are driven by the "Success Split" model and thrive when your compensation is tied to the growth of the clients you manage.

• You are Disciplined: You can manage a remote workstation with zero oversight while maintaining elite levels of data security and responsiveness.

Qualifications

• Experience: Proven track record in digital marketing, specifically managing performance advertising and client fulfillment for D2C or B2B brands.

• Technical Proficiency: Mastery of Meta Ads Manager, Google Ads, and modern CRM/Slack workflows.

• Ethics: Absolute commitment to confidentiality and non-competition; you will not engage in side-work that competes with the agency's core services.

• Equipment: You must provide your own professional workstation, including a computer, high-speed internet, and webcam.

Compensation & Benefits

• Success Split Structure: This is a W-2 position with a performance-heavy commission structure.

• Acquisition Offset: Receive 50% of the net retainer for the first month of any newly acquired client (after acquisition costs).

• Recurring Amortized Rate: Earn 50% of the Gross Retainer for as long as the client remains active and assigned to your account.

• Location: Remote-friendly, with a requirement to operate under Arizona law and Maricopa County jurisdiction.

How to Apply

Please submit your resume along with any relevant case studies or performance data from accounts you have managed. We prioritize accuracy, taste, and professional judgment over generic credentials.

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