Bilingual Medical Collections Specialist

Contract/Full-time
On-site
$18-20/hr
Dallas, TX

Job description

Position: Bilingual Medical Collections Specialist
Location:  Dallas, TX 75204
Schedule: Rotating shifts, Monday–Friday (No weekends)

  • 8:00 am – 5:00 pm (5x8) 

  • 9:00 am – 8:00 pm (4x10 - 1 week per month)

  • 11:00 am – 8:00 pm (5x8)
    (Must be available for all shifts - fix 1 Hour lunch break)

Pay Rate: $18 – $20 per hour

Onboarding & Requirements:

  • Must pass background check & drug screening
  • High school diploma (minimum)
  • Up-to-date vaccinations (TB Test, Flu Shot, TDaP, MMR, Varicella) – covered by us

    Qualifications:

    • Bilingual in Spanish & English
    • 2+ years of high-volume call center or collections experience
    • Familiarity with medical terminology, EOBs, ICD-9 coding, CPT codes, UB04 & 1500 claim forms
    • Strong attendance, punctuality, and attention to detail

      Responsibilities:

      • Assist patients with outstanding medical bills (payments or payment plans)
      • Handle both incoming & outgoing automated calls
      • Work assigned accounts thoroughly and productively
      • Complete meaningful collection activities with results orientation
      • Follow all HIPAA guidelines

      More information

      Job skills

      Call Center

      high volume call

      Company overview

      company-logo
      Aloden

      Information Technology and Services·11-50 employees

      In today’s rapidly changing world, businesses need more than just services—they need a partner that understands innovation and growth. At Aloden LLC, we deliver just that. With a dual focus on IT Solutions and IT Staffing, we offer a dynamic range of services tailored to the specific needs of your business. We merge cutting-edge technology with exceptional talent to empower your organization to thrive. Our Commitment: Bridging Technology and Talent Success today is about more than technology; it’s about having the right people to leverage it. Aloden LLC bridges this gap by combining deep technical expertise with a proven ability to source the best talent in the market. Whether you're addressing today’s challenges or future-proofing your business, we’re here to help you stay ahead, confident in a constantly evolving digital world. Why Partner with Aloden LLC? At Aloden LLC, we offer more than services—we create tailored solutions that drive meaningful results. Here’s what sets us apart: Tailored for You: We don’t believe in one-size-fits-all solutions. We customize our services to match your specific business needs and objectives. Industry Expertise: Our experience spans a wide array of industries, from finance to healthcare to tech. We bring proven strategies to every project, equipping your business with what it needs to excel. Results-Driven Execution: Every project we take on is handled with precision, attention to detail, and a commitment to delivering above expectations. Innovation at the Core: We’re always looking ahead. With innovation in our DNA, we ensure that you benefit from the latest technology and best practices, keeping you ahead of the curve.