Retail Pharmacy Customer Service

About the job

Retail Pharmacy customer engagement IN PERSON and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, Biweekly pay and career development program.

• Associate discounts on in-store and online merchandise, services.

• 401(k) plan with a company match

•  vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs

• 1+ year experience selling retail products or services

• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Cash Handling and Record Keeping - Maintain the accuracy of financial records, including sales, cash, and credit card transactions. Prepare and reconcile daily cash and financial reports. Ensure the security and confidentiality of financial information

• Inventory Management - Assist in monitoring and restocking OTC medication shelves. Notify the pharmacy team when stock levels are low. Help maintain a clean and organized work environment

• Compliance - Adhere to all pharmacy policies and procedures, including those related to HIPAA and regulatory compliance. Stay updated on changes in pharmacy regulations and contribute to maintaining a compliant environment.