Executive Assistant

Location: Remote in the US. Austin, TX preferred.

About BrüChew

BrüChew is mushroom coffee, in a gummy. We're a small ecommerce team, so everyone here touches a lot of the business.

About the role

You'll work directly with BrüChew's executives and keep the day-to-day business moving. Half of this job is classic executive support. The other half is the real work of running an online brand: customers, orders, creators and follow-through. If you like being the person who knows where everything stands, you'll fit in here.

What you'll do

• Manage executive calendars, inboxes, travel and meeting prep
• Take notes in meetings, track action items and follow up until they're done
• Keep the team's project boards current and flag anything overdue
• Answer customer emails about orders, shipping, refunds and subscriptions
• Look up orders and subscriptions, and handle changes and cancellations
• Work with our fulfillment partner on shipments, tracking and problems
• Reply to product reviews and route anything that needs a closer look
• Support creator programs: outreach, sample orders, tracking and follow-up
• Pull together simple recurring reports and keep shared spreadsheets clean

What we're looking for

• 3+ years as an executive assistant, operations coordinator or similar
• Clear, warm writing, including with unhappy customers
• Strong organization and good judgment about what needs an executive's attention
• Experience with Google Workspace, Slack and a project tool like Asana
• Comfort learning new software quickly, and using AI tools in daily work
• Shopify or other ecommerce experience is a plus

How to apply

Message us here on MeeBoss with a few lines on your experience and your resume.