Customer Engagement Manager

Full-time
On-site
$135,000-175,000/yr
Newark, CA
No visa sponsorship

Benefits

Equity / Stock Options
Health Insurance
Paid Time Off (PTO)
Other

Job description

About Axiarete

Axiarete AI is redefining how enterprises see, govern, and evolve their software landscape in an era of exploding complexity. Its agentic AI system acts as a continuous intelligence layer across the application portfolio—helping technology and IT leaders reduce cost, contain risk, and build resilient, future-ready systems. Backed by Fortune 500 CIOs, visionary entrepreneurs, and industry leaders, Axiarete is already partnering with multiple Fortune 500 enterprises to solve their most pressing problems with the Software landscape.


As a Customer Engagement Manager, you’ll be the connective tissue between Axiarete and our enterprise customers. You’ll lead high-impact implementations — working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.


What You’ll Do:

  • Lead customer engagements from discovery to realization of value

  • Translate complex application landscapes into actionable insight and clarity

  • Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives

  • Feed customer insights back into Axiarete’s product evolution and roadmap


Who You Are:

  • 5–10 years of experience in technology consulting, enterprise transformation, or technology delivery

  • Strong problem-solving, client-leadership, and executive-communication skills

  • Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations

  • Ability to translate technical detail into business impact for executive audiences

  • Experienced in partnering closely with engineering teams during implementations

  • Validate technical assumptions, troubleshoot issues, and ensure data quality and platform readiness for end users

  • Bring a strong strategy and value-realization mindset

  • Ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes

  • Thrive in fast-moving, high-context environments where your work drives visible impact

More information

Minimum education level

Bachelor's

Experience level

Mid-level (3-4 years) · Senior (5-7 years)

Job skills

Problem Solving

Strategic Mindset

Project Management

Technical Understanding

Attention to Detail

Business Process Improvement

Change Management

Consulting

Company overview

Axiarete AI

Software Development ·11-50 employees

Axiarete is an Agentic AI system purpose-built for CIOs, Technology Leaders and Architects managing complex, business-critical Technology portfolios—spanning custom applications, legacy systems, SaaS, and integrations. IT and Technology Leaders use Axiarete to truly understand their Technology landscape, reduce technical debt, de-risk modernization, optimize TCO and accelerate AI adoption. Backed by former CIOs and Digital Leaders from Cisco, Amex, Gap, Big Lots, 7-Eleven, Verizon, Oracle, Varian, SkyWater and more..., Axiarete is the future of Technology Management across Enterprise and Government.