Housekeeping Field Supervisor

This isn’t just “come clean and leave.” A Housekeeping Field Supervisor arrives at a property, assesses what actually needs to happen, reports what needs attention, and gets it done — with a problem-solving mindset, not a “that’s broken, not my job” mindset. If something’s missing or broken, we expect you to find a workaround (check storage, adapt the plan) instead of passing the problem along.
You’ll also lead a small team of cleaners in your zone (North or Downtown), run daily routes, and be the point person for quality and communication with property owners.
What You’ll Do
• Assess each property on arrival and determine the scope of work needed
• Clean and supervise cleaning across Airbnb/STR turnovers, residential, military housing, and deep cleans (no post-construction)
• Follow and enforce Chabod’s SOPs for cleaning, bed-making, and staging — we’ve refined what works, and we don’t waste time re-inventing it
• Report issues, damages, or supply needs immediately — and solve what you can on the spot
• Communicate with property owners and the office using phone/app-based reporting (photos, checklists, updates)
• Lead and coach a small team of cleaners in your assigned zone as we grow
• Manage your route efficiently across your zone
Requirements
• Reliable personal transportation — you must be able to drive yourself, not depend on a ride. (Most scheduling issues we’ve had come from transportation falling through — this is a hard requirement.)
• Willing and able to travel within a 25-mile radius of your assigned zone (Downtown/Pearl/Alamo area, or North/Converse/Live Oak/Schertz area)
• Authorized to work in the United States
• Tech-savvy enough to send reports, photos, and updates through phone/apps
• Problem-solver — able to assess a situation and act, not just report and wait
• Cleaning experience preferred, but not required — we train to our SOPs
• Available weekends; Sundays are mandatory (our highest-volume Airbnb day). We try hard to protect Saturdays for family time and avoid scheduling Airbnb turns that day, but Sundays are a must and availability should be consistent.
Pay & Growth
• $31,200–$35,360/year (starting at $15/hr, up to $18/hr based on proven performance)
• Performance bonuses for 5-star customer reviews and for referring or bringing in new clients
• Weekly pay — work Monday–Sunday, get paid the Monday of the following pay cycle (one-week delay, standard across the company)
• Long-term role with real growth potential as we expand into new zones — supervisors who prove themselves are positioned to grow with the company
Hiring Process
1. Apply online
2. Phone screen with our Director of Operations
3. Paid trial day: 8:00 AM–2:00 PM, flat $80 — we’ll see how you work, how proactive and communicative you are, and how receptive you are to coaching
4. Final offer extended based on trial performance and fit