Quality Assurance Supervisor

Job Summary:  
The Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all company’s 
policies, procedures, and activities involved in assuring the quality of manufactured products. She/he maintains 
close working relationships with other department managers and supervisory personnel in order to meet and 
maintain product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and 
comply with regulatory requirements.  
Main Responsibilities: - - - - - - - - - - - - - - - 
Supervise and direct quality assurance technicians who are responsible for enforcing Good Manufacturing 
Practices and other quality-related policies in order to meet product quality standards. 
Review Production Batch Records and other manufacturing-related documents to verify compliance and 
record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation 
activities. 
Audit quality control of raw materials, packaging components, labels, and finished products to ensure 
compliance with established specifications and regulatory standards. 
Follow up with implemented programs (GMPs, Good Hygiene Practices, Cleaning and Sanitation, Pest 
Control, Equipment Calibration, etc.) to ensure compliance by all employees and other personnel in the 
manufacturing facility. 
Assist in the coordination of testing results involving finished products, raw materials, and packaging 
components and the appropriate release associated with these materials. 
Oversee the product program, including the status, release, and destruction of “Rejected” products. 
Assist in investigating and correcting quality-related issues (including customer complaints) through 
collaboration with other departments. 
Make proactive recommendations and offering/presenting solutions to the Quality Systems & Regulatory 
Compliance Department Management to improve quality and work efficiency. 
Share knowledge, skills and information with other personnel in the Quality Systems & Regulatory 
Compliance Department and across functional areas. 
Assist in the implementation of policies, operating procedures, quality systems and programs which ensure 
proper testing, evaluation, inspection, and technical support in order to meet product quality standards. 
Participate in all regulatory, third party and customer audits and inspections, and corrective action 
response. 
Ensure good performance by quality assurance technicians/auditors by mentoring, training, setting 
expectations, providing accountability, and performing evaluations. 
Maintain a fair and professional work environment that focuses on the business objectives, but also 
balances quality of work-life factors for employees. 
Attend and participate in all appropriate meetings.  
Perform other duties as directed by the Quality Systems & Regulatory Compliance Department 
management. 
Skills: - - - - - - - - - 
A good knowledge of Current Good Manufacturing Practices, preferably 21CFR Part 111. 
Good understanding of quality testing within the manufacturing of household chemicals and include 
analytical, microbiological, and sensory evaluation. Must possess a basic understanding of chemical and 
microbiological analysis and basic math. 
Ability to work under pressure (in an extremely fast paced environment), meet deadlines (overtime work 
required) and make effective decisions. 
Basic computer knowledge (Microsoft Office applications) and computer-based applications).  
Ability to adapt to changing organizational and operational needs; ability to lead others through change. 
Ability to handle multiple tasks simultaneously.  
Skill in organization and prioritization, and attention to details. 
Strong team player and leader with the ability to work across multiple functions and disciplines. 
Must be able to effectively communicate ideas (verbally and in writing), be a self-starter and handle 
difficult reporting situations.  - A good knowledge of current Good Manufacturing Practices (GMP), 21 CFR 117, and safety. - Good understanding of quality testing within the Chemical industry to include analytical, 
microbiological, and visual evaluation. Must possess a basic understanding of chemical, 
microbiological analysis, and math. 
Education: - - - 
Associate’s or Bachelor’s degree in Life Sciences, Industrial Technology, or related technical field 
Must have a strong background in math & science. 
2+ years’ experience in a manufacturing environment. 
Requirements: - Understanding of and adherence to basic GMP principles - Follow all applicable safety requirements while assisting in identification of hazards and maintaining a 
safe working environment for self and others - Understanding of and commitment to Trison Wells Health, Safety, Environmental, and Quality Policy - 
Understanding of and adherence to basic Quality Principles 
Additional requirements:  
Lifting Demands: 
Lift up to 40 lbs. on an occasional basis floor to waist.  
Carry up to 40 lbs. on an occasional basis up to 50 feet. 
Postural Demands: 
Sitting: frequent  
Standing: frequent  
Walking: frequent 
Bending/stooping: frequent