Server and Cloud Technician

Jay Baruffa

Tech Dynamix · President & CEO

Benefits

401(k) with Matching

Paid Time Off (PTO)

Job description

Job Summary

Tech Dynamix is seeking a Server and Cloud Technician to support, maintain, and improve on‑premise and cloud infrastructure for our managed services clients. This role focuses on Windows servers, Microsoft 365, cloud platforms, virtualization, backups, and security in a multi‑tenant MSP environment. You will work closely with internal staff and clients to ensure systems are reliable, secure, and well documented.

This is a hands‑on role for someone who enjoys solving infrastructure problems, working across multiple environments, and taking ownership of systems rather than just closing tickets.

Key Responsibilities

• Administer and support Windows Server environments including Active Directory, Group Policy, DNS, and DHCP

• Manage and support Microsoft 365 tenants including Entra ID, Exchange Online, SharePoint, OneDrive, Intune, and security features

• Support hybrid and cloud environments including Azure resources and identity integration

• Deploy, maintain, and troubleshoot virtualized environments using VMware ESXi and Hyper‑V

• Manage backup, disaster recovery, and business continuity solutions

• Perform server patching, updates, and maintenance with minimal downtime

• Assist with client onboarding, infrastructure projects, and system migrations

• Monitor systems, respond to alerts, and troubleshoot performance or security issues

• Document configurations, procedures, and changes accurately

• Work tickets through PSA systems and meet defined SLAs

• Provide escalation support to helpdesk and field technicians

• Communicate clearly with clients regarding system status, risks, and recommendations

Required Skills and Experience

• Strong experience with Windows Server and Active Directory

• Experience with Microsoft 365 and Entra ID administration

• Understanding of virtualization concepts and platforms

• Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and VPNs

• Experience with backup and disaster recovery solutions

• Familiarity with endpoint security, patch management, and least privilege principles

• Ability to troubleshoot complex infrastructure issues independently

• Experience working in an MSP or multi‑client environment preferred

• Strong documentation and communication skills

Nice to Have

• Azure experience beyond identity and basic services

• PowerShell scripting and automation

• Experience with RMM and PSA tools

• Microsoft or CompTIA certifications

• Experience with firewall and network device management

More information

Minimum education level

N/A

Experience level

Mid-level (3-4 years) · Senior (5-7 years) · Expert and leadership (8+years)

Job skills

Windows Server

Active Directory

Microsoft 365

VMware ESXi

Troubleshooting

Certifications

Microsoft Certified: Azure Administrator

CompTIA Security+

VMware Certified Professional

Microsoft Certified: Solutions Expert

ITIL Foundation

Languages

English

Company overview

Tech Dynamix

Information Technology and Services·1-10 employees

Tech Dynamix is a managed IT services provider based in Painesville, Ohio, serving businesses throughout Northeast Ohio. Founded in 2006, we help organizations depend on their technology with confidence by delivering secure, practical, and well supported IT solutions. We work primarily with small and mid sized businesses that rely on their systems every day to stay productive, compliant, and secure. Our clients span a wide range of industries including professional services, manufacturing, nonprofits, and local government. Many of the organizations we support do not have internal IT staff and depend on us to be their trusted technology partner. At Tech Dynamix, we believe technology should support the business, not slow it down. Our approach is built around proactive management, clear communication, and long term planning rather than reactive break fix support. We provide managed IT services, cybersecurity, cloud solutions, infrastructure support, and project based work designed to keep environments stable, secure, and scalable. We are a hands on, real world IT company. Our work directly impacts real businesses and real people, and we take that responsibility seriously. Documentation, accountability, and doing things the right way matter here. We value problem solvers who can think critically, communicate clearly, and take ownership of their work. Tech Dynamix offers a professional but practical work environment where team members are trusted, supported, and encouraged to grow. If you are looking to work for a company that values competence over buzzwords, prioritizes security and reliability, and treats both clients and employees with respect, Tech Dynamix is a place where you can build a meaningful and lasting career.