Sales – Customer Service Representative – Integrated Supply

Sales – Customer Service Representative – Integrated Supply

Location: De Soto, KS
Job Type: Temp-to-Hire / Contract
Work Arrangement: On-site
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Pay Rate: $25.00–$30.00/hour

Job Summary

We are seeking a Customer Service Representative (CSR) to support procurement and integrated supply operations at a customer location in De Soto, Kansas.

The ideal candidate will provide excellent customer service while assisting with purchasing, purchase orders, order tracking, receiving, invoice reconciliation, and vendor communication. Experience is preferred over education, and candidates must be comfortable learning and navigating new computer systems.

SXE and SAP experience is helpful but not required.

Key Responsibilities

• Create and process purchase orders and purchase requisitions.
• Track orders from placement through delivery and communicate status updates.
• Receive delivered orders into the system.
• Review inventory forecasts and daily replenishment recommendations.
• Monitor existing orders and coordinate expediting or de-expediting when necessary.
• Research vendors and products to ensure quality, pricing, specifications, and delivery requirements are met.
• Communicate with vendors to resolve delivery, quality, and product issues.
• Coordinate returns, replacements, and excess or aging inventory.
• Assist with invoice reconciliation and resolve accounts payable discrepancies.
• Maintain positive relationships with customers, suppliers, vendors, and Storeroom Attendants.
• Identify and document opportunities for customer cost savings.
• Prepare and maintain customer KPI data.
• Follow all company and customer standard operating procedures.
• Maintain a professional, clean, and organized work environment.
• Assist with storeroom activities when needed.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Finance, Procurement, or a related field is preferred.
• 1+ year of procurement experience is preferred.
• Previous customer service experience preferred.
• Strong computer skills and ability to learn new ERP and inventory management systems.
• Proficiency with Microsoft Office.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Basic mathematical aptitude.
• Ability to work independently and take initiative.
• CPM certification is a plus.
• Ability to work effectively with vendors, customers, and onsite team members.

Additional Requirements

• This is a 100% on-site position.
• Business-casual dress code.
• Steel-toe shoes are required.
• Candidates must be comfortable occasionally assisting in the storeroom.
• Experience in procurement, customer service, purchasing, or supply chain is preferred.

Compensation

$25.00–$30.00 per hour

Position: Temp-to-Hire
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Location: De Soto, Kansas