Intake Specialist

Job description
Intake Coordinators are responsible for processing referrals received from marketing sources such as hospitals, nursing homes, and community physicians. Coordinators contact each patient to educate them on the services we can provide and assist them with their homecare needs for skilled and non-skilled services. In this important position Intake Coordinators accept the great responsibility of following a patient from the date of discharge through enrollment for long term care, keeping the patient and family members informed at all times to ensure all patients have caring and professional experience with our Multiple Home Care Partners.
JOB RESPONSIBILITIES INCLUDE:
Receive referrals from referral sources
Verify patient's insurance to determine eligibility
Educate patients on services we provide
Send referral to MLTC for potential enrollment or Medicaid assistance
Send referral to appropriate CHHA for skilled services Determine what services were approved by insurance
Ensure agency receives authorization for MLTC cases and provide case specifics to agency's HHA Coordination