IT Technician

Client Name: World Technologies

End Client Name: LNG Gas domain company

Job Title: IT Technician

Location: Cameron, Louisiana

Work Type: Onsite

Job Type: Full Time (PERM)

 Notes:

• 7 days on – then have 7 days off

• 100% fully onsite position

• 2Relocation support will be provided

• LinkedIn needed

Job Description: 

The Hiring Manager is requiring candidate that is a Help Desk, Service Desk type resource that has Apple and Windows experience

 Responsibilities:

• ·  Provide insightful advice and hands-on technical support to employees

• ·  Diagnose and resolve technical hardware and software issues and offer solutions     to get employees up and running again

• ·  Triage requests accordingly to our 3rd party IT provider

• ·  Teach and train employees on new applications or hardware as requested

• ·  Provide support for on-boarding and off-boarding new and departing employees

 Qualifications:

• ·  3+ years of experience as a help desk support technician in a macOS                       environment (Ideally, you have been a Genius at an Apple Store)

• ·  Certification in Apple products and devices preferred

• ·  A blend of Mac and Microsoft support skills desired

• ·  Strong problem-solving skills

• ·  Excellent verbal and written communication skills

• ·  Success in team environments, demonstrating shared responsibility and                   accountability with other team members

• ·  Comprehensive understanding of operating systems, including macOS and                Windows