Remote Customer Support Representative

ConnectivaGlobal is hiring Remote Customer Support Representatives to join our growing team. In this role, you will assist customers through email, live chat, and approved support channels, answer questions, resolve issues, and provide professional service.

Responsibilities:
• Respond to customer inquiries promptly and professionally.
• Assist with account and service-related questions.
• Resolve customer issues or escalate them when necessary.
• Maintain accurate support records.
• Follow company procedures for communication, privacy, and security.
• Work independently while collaborating with the remote team.

Requirements:
• Strong communication and customer-service skills.
• Basic computer skills.
• Reliable internet connection and suitable device.
• Good organization and time management.
• Ability to work independently.
• Previous customer-service experience is an advantage but not required.

What we offer:
• Remote work.
• Flexible working hours where applicable.
• Training and onboarding.
• Professional development opportunities.
• Competitive compensation based on the position and location.

Qualified applicants will be contacted regarding the next stage of the recruitment process.