Triumph Services · Founder
Benefits
Business Analyst (IT)
Direct Hire
Richmond, VA (MUST be onsite 3 days per week)
**Top Needs are someone who has evaluated COTS products and help implement them across a large org. Next, someone who can communicate effectively with C level, high level stakeholders. Develop rapport, build relationships, etc.
Essential Functions:
Business Analysis:
• Facilitate business case creation with Project Sponsors and Stakeholders.
• Analyze current state and business requirements for desired future state to help provide a total picture of functionality required for the solution to be delivered by IT.
• Collaborate with tech leads to document technical requirements that augment the tech standards
• Conduct stakeholder analysis including:
o Elicits and documents requirements with internal client departments, and Technology.
o Develops use cases and/or process models as needed.
o Develop user stories and business process diagrams as needed.
• Researches competitive landscape to provide fact-based recommendations to the stakeholders.
• Stays current with customer needs utilizing formal and informal written communication methods (for example, emails, surveys, focus groups, portal updates, etc.
• Collaborates with team members to articulate and document ideas and viewpoints to senior management, peers and others.
• Conducts SaaS product assessments, demonstrations, cost analysis and prepare executive level presentation of findings.
• Prepares firm-wide communications articulating business need, solution benefits and actions required to fully deploy solution to users.
• Analyze business processes for organizational efficiencies, operations, procedures, and protocols.
• Meets face to face with lawyers and department chairs to ensure IT projects meet the practice of law needs.
• Presents to diverse audiences including technical teams, attorneys and senior leadership.
• Identifies ways to increase adoption and sponsor satisfaction.
• Demonstrates up-to-date expertise information technology and applies this to project analysis, communications and implementations.
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Supplemental Functions:
• Keeps abreast of industry direction and innovations.
• Serves on committees and task forces, and undertakes special projects as assigned.
Bachelor's
Mid-level (3-4 years) · Senior (5-7 years)
Requirements Gathering
Data Analysis
Business Process Modeling
Stakeholder Management
Agile Methodologies
SQL
Documentation Skills
IT Services and IT Consulting·11-50 employees
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