Inside Sales Representative

The Inside Sales Representative is responsible for generating sales, identifying potential customers, building strong customer relationships, and achieving sales targets. The role involves communicating with customers through phone calls, emails, and other online channels to understand their needs and recommend suitable products or services.

Responsibilities

• Identify and engage prospective customers through phone calls, email, and other online channels.

• Understand customer needs and recommend suitable products or services.

• Build and maintain strong customer relationships through responsive, professional communication.

• Generate sales opportunities and work toward assigned sales targets.

• Follow up with prospects and customers to support sales conversion and satisfaction.

• Maintain accurate records of customer interactions and sales activity.

Qualifications

• Strong verbal and written communication skills.

• Customer-focused approach and ability to build productive relationships.

• Persuasive, professional, and comfortable communicating through phone and digital channels.

• Ability to understand customer needs and present relevant solutions.

• Organized and self-motivated, with the ability to manage follow-ups and meet goals.

• Sales or customer service experience is an asset.