Administrative Coordinator

Job Summary

The role is designed for a highly organized, detail-oriented professional to oversee office operations, coordinate service delivery, and ensure smooth communication between clients, vendors, and internal teams. It calls for multitasking ability, communication finesse, and proactive problem-solving.

Responsibilities:

• Write, proofread, and distribute client-facing letters and emails regarding policy renewals, coverage changes, and other important updates.

• Maintain templates and ensure consistent branding and messaging in all communications.

• Track correspondence to ensure timely delivery and follow up with clients as needed.

• Monitor the delivery of services to verify compliance with contracts and ensure high-quality outcomes.

• Communicate with clients regarding scheduling, updates, and feedback.

• Serve as a backup to the receptionist, handling phones, greeting visitors, and directing inquiries when the receptionist is away for lunch, vacation, or other absences.

Qualifications

• High school diploma required (Associate’s/Bachelor’s preferred).

• Minimum 2 years in an administrative or client communications role.

• Proficiency in Microsoft Office Suite.

• Strong written and verbal communication.

• Excellent organizational and multitasking ability.

• Resourceful, adaptable problem-solver.