Job description
About This Role
We’re hiring a remote Customer Service Representative to help customers with questions, orders, and service issues. This role is available to candidates located in USA.
What You'll Do
Respond to customer inquiries by phone and through ticketing systems.
Resolve complaints and help customers understand available solutions.
Process orders and update customer information accurately.
Record each interaction in our CRM and keep case details current.
Follow call center procedures and route issues to the right team when needed.
What We're Looking For
A high school diploma or equivalent.
Experience in customer service or call center operations.
Familiarity with CRM software and ticketing systems.
Clear phone communication and a thoughtful approach to complaint resolution.
Accuracy with order processing and data entry.
What We Offer
Hourly pay of $17–$23.
More information
Minimum education level
High school or equivalent
Experience level
Entry-level or graduates · Junior (1-2 years)
Job skills
CRM Software
Ticketing Systems
Phone Support
Complaint Resolution
Order Processing
Data Entry
Call Center Operations
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