Intake Specialist

About This Role

As an Intake Specialist, you will play a crucial role in our organization by managing the client intake process and ensuring that all information is accurately recorded and compliant with regulations. Your attention to detail and customer service skills will help us provide the best support to our clients.

What You'll Do

• Conduct client intake procedures and gather necessary information.
• Enter data into our systems with precision and accuracy.
• Manage case files and maintain organized records.
• Ensure compliance with relevant regulations and guidelines.
• Provide excellent customer service to clients and address their inquiries.
• Collaborate with team members to improve intake processes.

What We're Looking For

• Experience in client intake, data entry, or case management is a plus, but we welcome entry-level candidates.
• Strong understanding of regulatory compliance and record-keeping.
• Excellent communication skills in English; proficiency in Spanish or Albanian is a plus.
• Ability to handle sensitive information with confidentiality.
• A detail-oriented mindset and strong organizational skills.

Benefits & Compensation

• Base salary ranging from $20 to $28 per hour.
• Opportunity for bonuses and sales commissions.