Front Desk Team Member

Be the first impression and the heartbeat of our luxury grooming experience. As a Front Desk team member, you create the welcoming, upscale atmosphere that sets the tone for every client’s visit. You’ll manage bookings, greet guests, introduce memberships, and ensure seamless operations so our team can focus on delivering the exceptional services that help men be their best selves.

We strive to be among the highest-rated and top-ranking shops in our system. We’re looking for competitive, driven team members who are passionate about winning and delivering excellence every day.

This is NOT a receptionist position. The role is perfect for someone who loves connecting with people, thrives in a fast-paced luxury environment, and takes pride in turning first-time visitors into loyal members.

Key Responsibilities

Deliver outstanding client service from the moment guests walk in
Handle scheduling, check-in/out, and retail/product sales
Promote memberships and additional services with confidence
Support the full team in maintaining a clean, professional shop
Requirements

Previous customer service or front desk experience (salon/spa/hospitality preferred)
Strong communication skills and a positive, professional presence
Genuine ability to build meaningful relationships with clients — because lasting connections are what create loyal guests and dedicated members
Sales-oriented mindset with a genuine desire to help clients
Ability to work flexible schedules, weekends required (Friday AND Saturday and/or Sunday)
What We Offer

Competitive hourly pay plus commissions
Flexible schedules, weekends required (Friday AND Saturday and/or Sunday)
Career growth opportunities, including training and traveling to help open new locations around the state for top-performing and passionate team members
Join a team where your role directly impacts the client journey and your own career path.

Apply today with your resume.

Benefits:

Flexible schedule
Application Question(s):

Are you able to work at least two of the following days: Friday, Saturday, Sunday?
Experience:

Membership Sales: 2 years (Preferred)
Work Location: In person