Restaurant General Manager

Position Summary

Coco Shrimp is seeking an experienced and motivated General Manager to lead daily restaurant operations, inspire team members, and deliver outstanding customer experiences. The General Manager will oversee all aspects of restaurant performance, including staff leadership, operational efficiency, food quality, guest satisfaction, and financial results.

This role is ideal for a hands-on leader who thrives in a fast-paced environment, values team culture, and is passionate about hospitality and operational excellence.

Responsibilities

• Lead and manage all front-of-house and back-of-house operations

• Recruit, train, coach, and develop restaurant team members

• Create a positive, high-energy work environment focused on teamwork and accountability

• Ensure exceptional guest service and resolve customer concerns professionally

• Maintain food quality, cleanliness, and health & safety standards

• Monitor inventory, labor costs, and overall restaurant profitability

• Manage scheduling, staffing levels, and daily operational performance

• Ensure compliance with company policies, procedures, and local regulations

• Drive sales growth through community engagement and operational excellence

• Analyze financial reports and implement strategies to improve performance

Qualifications

• 3+ years of restaurant management experience, preferably in fast-casual or high-volume dining

• Strong leadership, communication, and team-building skills

• Proven ability to manage restaurant operations and financial performance

• Experience with scheduling, inventory management, and labor controls

• Excellent problem-solving and customer service abilities

• Ability to work flexible hours, including evenings, weekends, and holidays

• Passion for hospitality and creating memorable guest experiences

Preferred Qualifications

• Multi-unit or fast-growing brand experience

• Food safety certification

• Experience leading diverse teams in a fast-paced environment

What We Offer

• Competitive salary + performance-based bonuses

• Career growth opportunities within a rapidly expanding company

• Positive and team-oriented work culture

• Employee meal discounts

• Paid training and development opportunities

• Opportunity to be part of a growing, community-focused brand

Join the Coco Shrimp Team

If you are a passionate leader who values hospitality, teamwork, and operational excellence, we’d love to hear from you. Join Coco Shrimp and help us bring the aloha spirit to every guest experience.