Customer Service Representative - Part time and Full time WFH

Full-time
Remote within US
$15-22/hr

Benefits

401(k) with Matching
Health Insurance
Paid Time Off (PTO)
Parental Leave
Flexible Working Hours

Job description

About This Role


We are looking for Customer Service Representatives to join our team in a remote capacity. Whether you are looking for part-time or full-time work, this position offers flexibility while allowing you to assist customers with their inquiries and concerns.


What You'll Do


  • Manage customer interactions via phone, email, or chat.

  • Utilize Customer Relationship Management tools to track and resolve issues.

  • Handle conflicts with professionalism and empathy.

  • Enter and maintain accurate data in our systems.

  • Share product knowledge and assist customers with inquiries.

  • Effectively manage your time and multitask to meet various demands.


What We're Looking For


  • Strong skills in customer relationship management and conflict resolution.

  • Familiarity with call center software and data entry processes.

  • Ability to work independently in a remote setting.

  • Excellent time management and multitasking abilities.


Benefits & Compensation


  • Competitive pay ranging from $15 to $22 per hour.

  • Flexible work schedule for both part-time and full-time roles.

  • Opportunities for growth and development within the company.

More information

Job skills

Customer Relationship Management

Conflict Resolution

Call Center Software

Data Entry

Product Knowledge

Time Management

Multitasking