Inside Sales Representative - Industrial Distribution

Full-time
On-site
$25-30/hr
Buffalo, NY

Benefits

Bonus
401(k) with Matching
Health Insurance
Paid Time Off (PTO)

Job description

At Pooley Inc., we believe that our inside sales team is the key to our success. We're not just order-takers—we're technical experts who provide unparalleled support and guidance to our customers. As an industry leader, we're constantly focused on innovation, empowering our employees, and refining our processes to better serve our clients.

Our people, products, and commitment to excellence are what set us apart. Join us and discover why Pooley Inc. is a valued industrial distributor. We also offer an excellent benefits package including healthcare, paid time off, and a 401k.

Responsibilities:

  • Handle all customer inquiries, quotes, and order processing. 

  • Source and order products from vendors. 

  • Maintain a strong working knowledge of our products, services, and industry. 

  • Work with manufacturing partners to address technical and design issues. 

  • Proactively generate sales and promote Company products.

  • Expedite backorders to ensure timely delivery. 

  • Other duties and projects as needed


Qualifications:

  • Excellent communication and customer service skills. 

  • Ability to respond to customer inquiries with a high sense of urgency. 

  • Outstanding relationship-building skills along with a positive attitude.

  • Self-motivated and resourceful.

  • Industry and sales experience preferred. experience in power transmission, bearings, or material handling is a plus. 

  • Reliable, organized, and detail-oriented. 

  • Proficiency in Microsoft Office Suite, particularly Outlook and Excel. 

  • Helpful and willing to go above and beyond customer expectations.

  • High school diploma or GED is required. A 2- or 4-year degree is a plus. 

Pay commensurate with experience.  

More information

Minimum education level

High school or equivalent

Experience level

Junior (1-2 years)

Job skills

Product Knowledge

Customer Relationship Management

Technical Sales

Sales

Company overview

company-logo
Pooley Inc

Automation Machinery Manufacturing·11-50 employees

Pooley Inc was founded in 1932 by Samuel H. Pooley as a custom fabrication conveyor belt shop. Over the years, Pooley has evolved into Western New York's premier supplier of belting, hose, casters, power transmission and material handling equipment. Providing top quality products, exceptional service and competitive pricing has made Pooley the success it is today. Since 1932 serving the industry with the latest innovative products. Offering World-Class products to meet the World-Wide competitive challenges of this industry. All operations at Pooley are computerized. You will find a prompt response from our inside sales as they check stock, quote prices, and expedite orders through our new computerized inventory system. Pooley is a full fabrication belt center for all of your belting needs. We offer huge inventories, fast service and 24 hour 365 day/year emergency service. We have skilled technicians on staff for belt installations, tracking problems, surveys, and recommendations.