Senior Developer in NiCE/LiveVox

Contract
On-site
Undisclosed
Dallas, TX

Job description

Job Title: Senior Developer in NiCE/LiveVox

Location: Dallas, TX, and near the client location

Needs to be strong on LiveVox and experience on NiCE CXone will be an added advantage.

 

JD:

  • Develop and customize applications within NICE CXone and LiveVox environments.

  • Implement IVR flows, ACD routing, and omnichannel integrations.

  • Build and maintain integrations with CRM systems like Sales Force, workforce management tools, and third-party applications.

  • Knowledge of RESTful APIs, web services and databases.

  • Configure call flows, agent scripts, and reporting dashboards.

  • Diagnose and resolve complex technical issues, ensuring no downtime.

  • Optimize system performance and troubleshoot complex issues.

  • Ensure adherence to security, compliance, and regulatory standards.

  • Implement best practices for code quality and maintainability.

 

Raj Yadav

[email protected]

More information

Job skills

NiCE Platform Expertise

LiveVox Integration

Cloud Computing

Software Development Life Cycle

Telephony Systems

API Development

Database Management

Client company information

The client company is confidential. Details will be shared after mutual interest is confirmed.

Company overview

company-logo
Tech3pillars technologies LLC

IT Staffing & IT Consulting

For over 8 years, T3Pillars Technologies has been at the forefront of the digital transformation wave in the US market. What started as a focused IT staffing agency in the DC corridor has evolved into a comprehensive consulting firm specializing in enterprise Salesforce implementations, CRM/ERP integrations, custom application development, and managed support. Headquartered at 11974 Grey Wing Ct, Reston, VA, we are strategically positioned in the heart of the DC technology corridor — one of the most competitive technology markets in the country. This location has shaped our culture: we operate with the precision and accountability demanded by the government contractors, healthcare systems, and financial institutions that form our client base. Today, T3Pillars serves clients nationwide, bringing world-class talent and technical architecture to industries that demand reliability, compliance, and measurable outcomes. Our 50+ certified consultants have collectively delivered over 200 projects — on time, on budget, and to lasting effect.