Virtual Assistant

I'm looking for a highly organized Virtual Assistant to help me manage the chaos behind a busy software development team. You do NOT need to know how to code, but you must be comfortable with technical terminology (repos, deployments, sprints, APIs) and able to navigate tools like GitHub, Jira, and Slack. Your primary focus will be triaging bug reports, organizing technical documentation, and keeping our project boards clean so the developers can focus on building. You will also be responsible for screening incoming technical support tickets and routing them to the correct engineer. The ideal candidate is someone who loves structure, hates disorganization, and can translate complex developer conversations into clear action items.