Application Support Lead (L3 / Production Support)

Contract
Remote within US
$53-55/hr

Job description

Position: Application Support Lead (L3 / Production Support)

Location: Remote (USA)

Required Skills:

  • 10+ years of Application/Production Support experience

  • Strong SQL and data analysis skills

  • Incident Management & Root Cause Analysis (RCA)

  • Splunk, Dynatrace, App Insights, or similar monitoring tools

  • .NET Applications, APIs, and SSIS/Batch Processing

  • Strong communication and leadership skills

Nice to Have:

  • Azure Cloud

  • PowerShell or Python

  • ITIL knowledge

  • Healthcare Payer experience

More information

Job skills

Incident Management

System Monitoring

SQL Databases

Application Performance

Troubleshooting

User Support

Change Management

Company overview

company-logo
everest global solutions

EVEREST Global Solutions Inc is a fast growing global, end-to-end IT Consulting Services and Solutions firm. We work with Fortune 100 firms in the Financial Services, Technology, Communications & Media, Manufacturing and Retail domains by engaging the customer in a ‘collaborative’ manner, by being consultative and by offering domain specific solutions. EVEREST Global Solutions Inc delivers highly responsive and innovative solutions that bridge our client’s Execution Gaps through our proprietary methodologies – Momentum Consulting Framework, Asset Based Services(ABS) and Collaborative Engagement Model – helping them experience accelerated value. We deliver a full portfolio of services that include Consulting, Application Development and Management, Independent Testing, Outsourced Product Development, Enterprise Software Solutions, Business Intelligence & Datawarehousing and Resource Augmentation. EVEREST Global Solutions Inc is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. The company’s professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities. EVEREST Global Solutions Inc pioneered the Universal Delivery Process (UDP), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The UDP is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.