IT Service Desk Analyst

Contract
Hybrid
$20-25/hr
Little Rock, AR

Job description

IT Service Desk person with some experience in:

  • Configuration of applications for phones (iOS and Android), iPads/Macs and Windows PCs
  • Interaction with clients to fulfill their requirements regarding basic support of applications
  • Following through with tickets or emails that raise issues
  • Ability to self-start and learn to solve simple IT issues
  • Organize information across email, online data stores, WhatsApp, and other business applications

Must have clean criminal record and valid driver's license. Cannot support visa applications at this time.

More information

Minimum education level

Associate

Experience level

Mid-level (3-4 years)

Job skills

Technical Support

Troubleshooting

Help Desk Software

User Account Management

Incident Management

Remote Desktop Support

Email Management

Company overview

company-logo
KPIS LLC