MES/MoM Support Engineer

MES / MOMApplication Support

• Provide L2/L3 support for MES/MoM systems (e.g., Proficy, Ignition, or custom MES platforms)

• Provide support for plant operations to make sure the correct IT / OT requirements are gathered and provide the responsible stakeholders to implement

• Monitor and resolve production issues related to:

• Production orders, WIP tracking, traceability

• Quality data collection and defect tracking

• Gather the MES, quality and SPC requirements

• Troubleshoot issues related to:

• Machine connectivity (OPC UA, MQTT, vendor protocols)

• Data gaps, latency, or incorrect production signals

• Act as a liaison between:

• Plant engineering / controls teams

• Central IT (infrastructure, cybersecurity, cloud, MES teams)

• Support:

• OT network connectivity and segmentation

• Secure vendor remote access and compliance requirements

• Support SMT line commissioning and MES rollout activities

• System setup, configuration, testing

• Vendor coordination (Fuji, Omron, Yamaha, etc.)

• Participate in:

• FAT / SAT testing

• Production go-live and hypercare