Customer Service Representative

About This Role

We’re hiring a remote Customer Service Representative to help customers with orders, payments, product questions, and service concerns. You’ll use our CRM and case management tools to track requests and see them through to resolution.

What You'll Do

• Respond to customer questions and provide clear, helpful information.

• Process orders and payments accurately.

• Document customer interactions and follow up on open cases in the CRM.

• Resolve complaints and escalate issues when needed.

• Build and maintain knowledge of our products and service processes.

What We Offer

• Hourly pay of $19–$28.

• Benefits package.