Tech Careers · Hiring Manager
On-site (New York City, NY) · $180K–$250K · 1 opening
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**About the company**
A well-capitalized, post-revenue enterprise software startup backed by top-tier venture funds, already working with Fortune 500 customers and generating real contract revenue. The company is going after a large, underserved gap in enterprise software: helping businesses know which customers to prioritize and what to do next after the sale. This is a small, elite founding team building a category-defining platform from the ground up.
**The role**
You'll own the end-to-end technical deployment of the company's AI-powered revenue platform into enterprise customer environments — acting as the bridge between messy, undocumented customer data warehouses and production-ready agent workflows. This is a foundational hire: you'll help shape not just the deployments themselves, but the tooling and validation frameworks the whole function runs on. The role is roughly 70–80% heads-down data work and 20–30% direct customer interaction, so it genuinely rewards people who like deep, detailed technical problem-solving as much as client conversations.
**What you'll do**
- Onboard new customers end-to-end: scope data access, explore undocumented warehouses, and map chaotic schemas onto real business concepts like churn, expansion, and ARR
- Build and validate the semantic/ontology layer, interviewing customer stakeholders, resolving conflicting business definitions, and encoding them into verified SQL queries
- Deploy platform workflows and agent pipelines into customer instances, then monitor them to ensure they deliver measurable revenue outcomes
- Manage 2–3 concurrent customer engagements, working directly with customer data and engineering teams
- Dogfood internal agent tooling and give the engineering team direct feedback on eval guardrails, validation frameworks, and the agent harness itself
**What you must bring**
- Experience owning end-to-end customer deployments in a technical role: data access, schema mapping, stakeholder management, and proving real value delivery
- A track record of shipping production data pipelines or systems independently — writing code, diagnosing issues, and deploying without hand-holding
- A BS in Computer Science, Data Science, Statistics, or a related quantitative STEM field from a strong program
- Deep SQL and data warehouse fluency — genuinely comfortable navigating undocumented, legacy schemas and producing validated output independently
- Real, active use of AI coding tools, with experience building or customizing your own agent-driven workflows
- 2–5 years of experience as a forward deployed engineer, data scientist, or customer-facing software engineer
- Based in or willing to relocate to New York City, fully on-site five days a week
- Genuine comfort with detail-oriented, repetitive data verification work — this is the bulk of the role, not an occasional task
- The ability to defend a technical position under customer pushback, and to change your mind based on evidence, not just authority
**Nice to have**
- Early-stage startup experience (seed through Series B); a purely large-company background is only a fit when paired with real startup or founder experience
- A background as a forward deployed engineer, customer engineer, or solutions engineer at a data or AI-native company, an analytics engineer or data scientist who has moved into customer-facing delivery, or a consulting/PE/IB background paired with a genuine CS foundation and real engineering skills
**Compensation & logistics**
- $180K–$250K base salary plus competitive equity
- Up to a $10K relocation stipend for out-of-state candidates
- On-site five days a week in New York City
- 1 opening
- Open to visa transfers (OPT, H1B transfer)
**This isn't the right fit if**
- You're a pure researcher or data engineer who has never shipped production code or owned a customer deployment end-to-end
- Your background is purely large-company with no startup, consulting, or scrappy environment experience
- You're a senior candidate (7+ years) who might find detailed, hands-on data wrangling work beneath you
- You're a software engineer with no customer-facing experience at all
Bachelor's
N/A
Systems Engineering
Cloud Computing
Deployment Automation
Network Configuration
Data Analysis
Technical Documentation
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