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Pitched Glamping · Founder
Benefits
Position Summary
The Administrative Assistant will provide administrative and operational support across multiple areas of the business, including scheduling, customer communication, document management, vendor coordination, and general office administration. The ideal candidate is highly organized, professional, tech-savvy, and able to manage multiple tasks in a fast-paced hospitality environment.
Key ResponsibilitiesAdministrative Support
Manage calendars, appointments, meetings, and travel arrangements
Organize and maintain digital files, records, and company documents
Prepare reports, spreadsheets, presentations, and correspondence
Assist with data entry and record keeping
Handle incoming calls, emails, and general inquiries
Maintain office supplies and coordinate administrative needs
Guest & Client Communication
Respond to guest inquiries professionally and promptly
Assist with reservation-related communication and follow-ups
Coordinate with operations and hospitality teams to ensure excellent guest experiences
Support customer service initiatives and issue resolution
Operations Coordination
Assist with vendor communication and scheduling
Support internal team coordination and project tracking
Help manage operational workflows and administrative processes
Monitor deadlines and ensure timely completion of tasks
Financial & Reporting Assistance
Assist with invoice tracking and expense reporting
Support bookkeeping and payment coordination as needed
Maintain accurate administrative and operational records
Qualifications
High school diploma or equivalent required; associate or bachelor’s degree preferred
1–3 years of administrative, office support, or hospitality experience preferred
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Proficiency with Microsoft Office, Google Workspace, and scheduling tools
Ability to multitask and prioritize effectively
Professional, dependable, and detail-oriented
Experience in hospitality, travel, tourism, or customer service is a plus
Preferred Skills
Familiarity with reservation or booking systems
Social media or basic marketing support experience
Ability to work independently and collaboratively
Problem-solving mindset with strong attention to detail
Comfortable working in a fast-growing startup or hospitality environment
Working Conditions
Flexible work environment depending on company needs
May require occasional evening or weekend availability during peak seasons
Opportunity to work in a dynamic and creative hospitality business
Junior (1-2 years)
Microsoft Office Suite
Calendar Management
Data Entry
File Organization
Customer Service
Meeting Coordination
Basic Accounting

1-10 employees
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