Administrative Assistant

Part-time/Contract
Remote within US
$28-35/hr

Benefits

Flexible Working Hours

Job description

Position Summary

The Administrative Assistant will provide administrative and operational support across multiple areas of the business, including scheduling, customer communication, document management, vendor coordination, and general office administration. The ideal candidate is highly organized, professional, tech-savvy, and able to manage multiple tasks in a fast-paced hospitality environment.

Key ResponsibilitiesAdministrative Support

  • Manage calendars, appointments, meetings, and travel arrangements

  • Organize and maintain digital files, records, and company documents

  • Prepare reports, spreadsheets, presentations, and correspondence

  • Assist with data entry and record keeping

  • Handle incoming calls, emails, and general inquiries

  • Maintain office supplies and coordinate administrative needs

Guest & Client Communication

  • Respond to guest inquiries professionally and promptly

  • Assist with reservation-related communication and follow-ups

  • Coordinate with operations and hospitality teams to ensure excellent guest experiences

  • Support customer service initiatives and issue resolution

Operations Coordination

  • Assist with vendor communication and scheduling

  • Support internal team coordination and project tracking

  • Help manage operational workflows and administrative processes

  • Monitor deadlines and ensure timely completion of tasks

Financial & Reporting Assistance

  • Assist with invoice tracking and expense reporting

  • Support bookkeeping and payment coordination as needed

  • Maintain accurate administrative and operational records

Qualifications

  • High school diploma or equivalent required; associate or bachelor’s degree preferred

  • 1–3 years of administrative, office support, or hospitality experience preferred

  • Strong written and verbal communication skills

  • Excellent organizational and time-management abilities

  • Proficiency with Microsoft Office, Google Workspace, and scheduling tools

  • Ability to multitask and prioritize effectively

  • Professional, dependable, and detail-oriented

  • Experience in hospitality, travel, tourism, or customer service is a plus

Preferred Skills

  • Familiarity with reservation or booking systems

  • Social media or basic marketing support experience

  • Ability to work independently and collaboratively

  • Problem-solving mindset with strong attention to detail

  • Comfortable working in a fast-growing startup or hospitality environment

Working Conditions

  • Flexible work environment depending on company needs

  • May require occasional evening or weekend availability during peak seasons

  • Opportunity to work in a dynamic and creative hospitality business

More information

Experience level

Junior (1-2 years)

Job skills

Microsoft Office Suite

Calendar Management

Data Entry

File Organization

Customer Service

Meeting Coordination

Basic Accounting

Company overview

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Pitched Glamping

1-10 employees

Pitched delivers upscale tents to any location for all occasions. Whether you’re looking for comfortable accommodations for a wedding or retreat, or a unique backyard camping experience, our tents can be delivered and styled wherever your adventure takes you.